E-Government in Malaysia

E-Government is the use of IT and e-commerce to provide access to government information and delivery of public services to citizens and business partners.

There are various countries including Malaysia are implementing e-government. The implementation of e-government started since the initiation of Multimedia Super Corridor (MSC) in 1996 by the Malaysian government. This implementation has improved on how the government operates internally and also how it delivers services to the people of Malaysia. It seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses. At the same time, it will improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement. The implementation e-government would bring benefits to the public administration and Malaysian in several ways. It can generate savings on data collection and transmission.

The 7 projects of the Electronic Government Flagship Application:

1. Project Monitoring System (SPP II)

2. Human Resource Management Information System (HRMIS)

3. Generic Office Environment (GOE)

4. Electronic Procurement (EP)

5. Electronic Services (E-Services)

6. Electronic Labour Exchange (ELX)

7. E-Syariah

Citizen’s Adoption Strategies

Generally, new technologies are forcing governments to be particularly considerate to time. In order to make right decision and avoid falling behind, governments must identify and resolve the different issues that have arisen from the transaction period during which traditional and e-government co-exist. Government should guide and control the transformation of government into e-government rather than just focusing on introduction of ICTs. Meanwhile, the use of ICT to strengthen the involvement of citizens and businesses in public decision must be progress at the same time.

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~ by chinchoon87 on July 3, 2008.

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